Imprint

Imprint

 
 

Medieninhaber

iService Media & Advertising Agency
Knoellgasse 47 / Top 7
1100 Vienna
Tel. +43 1 3197301
office@iservice.at
www.iservice.at

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Basic information

Company address Vienna
iService Media & Advertising Agency
Knoellgasse 47
1100 Vienna

Company address NÖ
iService Media & Advertising Agency
Iglseegasse 15
2380 Perchtoldsdorf

Company wording and legal form
iService Ottner Röck OG

Commercial register
Commercial court Vienna FN 181.003g

Trade authority
Advertising agency
Advertising graphic design
Data processing and information technology

UID
ATU 47305009

DVR
1019767

Bank account
Raiffeisen Bank NÖ – Vienna
BLZ 32000 KontoNr 5032321
IBAN: AT933200000005032321
BIC: RLNWATWW

Further informations
can be get at: http://firmena-z.wko.at/ecg.asp?mg=0518555

Disclosure

Disclosure according to § 25 Media Act

Media owner: iService Media & Advertising Agency

Orientation of the medium: The website and the newsletter are intended to inform visitors and interested parties about services, products, projects, clients and activities of iService as well as all subject areas related to the activities of the company – especially advertising, advertising graphic design, marketing, data processing and information technology, project responsibility, project implementation, design, technology, editorial staff, support.

Disclaimer: All information has been carefully researched, but it is not guaranteed to be correct. With regard to the technical characteristics of the Internet, no guarantee can be given for the authenticity, accuracy and completeness of the information made available on the Internet. There is no guarantee for the availability or the operation of this website and its contents. Any liability for direct, indirect or other damages, regardless of their causes, which arise from the use or unavailability of the data and information on this website, is excluded, as far as legally permissible.

Content

www.iservice.at is an online service of iService and informs you about services, products, the company, areas of activity, the range of services, references as well as specific topics and areas of interest. The internet presentation www.iservice.at fully complies with the information obligations according to § 5 Abs.1 ECG (E-Commerce-Law). Should you require further information, please contact us.

Use of the content

The contents of the presentation www.iservice.at are made available for viewing on the Internet and can be used for personal (private) use, but not copied or digitally and analogously duplicated. If you intend to use the content commercially or otherwise, you must obtain the consent of iService.

iService reserves the right to modify or delete services offered or reductions of the website without giving reasons. No rights can be derived from services not provided to iService. We assume no liability for the technical and content use of service packages or online products and the provision of services in the event of possible insurance claims.

Texts

The texts of the Internet presentation www.iservice.at are the intellectual property of iService and are therefore protected by copyright pursuant to § 2 (3) of the Copyright Act or were made available to iService by the respective owners for this purpose (presentation within the framework of www.iservice.at) posed.

Images

The image material (photos, graphics …) is the property of iService or was provided to iService by the respective owners for this purpose (presentation as part of www.iservice.at) and is protected by copyright under § 3 (1) and (2) of the Copyright Act ,
Please note the instructions in the picture material.
Image database used: Fotolia and Adobe Stocks – Please note that the images may only be used for presentation on www.iservice.at.

Links to external content

On our page you will also find links to other internet presentations. We assume no responsibility and liability for the content displayed there and there existing links to other presentations, since we can not influence the content. If, contrary to expectations, content is not displayed or links are no longer up-to-date, we ask you to inform us immediately.

Design, programming, CMS

iService Media & Advertising Agency
www.iservice.at

Privacy Policy

Owner of this website

iService Media & Advertising Agency
Knoellgasse 47 / Top 7
1100 Vienna
Tel. +43 1 3197301
office@iservice.at
www.iservice.at

DATA PROTECTION
Declaration on information obligation

The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (EU-DSGVO, TKG 2003). In this privacy policy we inform you about the most important aspects of data processing within our website.
Your contact in privacy matters

iServce Ottner Röck OG
Mag. Andreas Röck
a.roeck@iservice.at

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, please contact us. We are pleased to give you information. We strive to meet all legal requirements.

Competent authority

You can also contact the supervisory authority.
In Austria, this is the data protection authority: https://www.dsb.gv.at/
data processing

We process personal data for the following purposes:
• to make this website available to you in full functionality (cookies)
• to further improve and develop this website
• create usage statistics
• to detect, prevent and investigate attacks on our website
• to answer your inquiries
• for business correspondence
• to comply with the legal provisions for data management
• to send you our newsletter
• to process your orders

Legal basis of processing

The legal basis for the processing of your personal data is our overriding legitimate interest (pursuant to Article 6 (1) (f) of the EU General Data Protection Regulation), which is to achieve the purposes set out in point 3 above.

Duration of storage

We generally store your data for a period of 12 months. A longer storage takes place only in exceptional cases, z. For example, to investigate any reported attacks on our website or by law and in active business relationships. Anonymised statistical data is kept for quality assurance purposes and for annual comparisons up to 38 months (Google Analytics).

In any event, when you register on our website, we will retain your information for as long as your account persists and thereafter for as long as legal obligations so require. If you register for our newsletter subscription, we will save your data until you unsubscribe from the newsletter subscription or the newsletter is sent out. If a business relationship arises during the course of contacting us or using the website request, we are obliged within the scope of the execution of the orders to document and store the communication, contact details and documents within the legally stipulated periods.

Transfer of personal data

For the above purposes, we will provide your personal information to the following
– exclusively used by us – IT service providers.
• iService

Some of the named recipients (eg Google Analytics) are located outside the country or process your personal data there. The level of data protection in other countries may not match that of your country. However, we only transfer your personal data to countries for which the EU Commission has determined that they have an adequate level of data protection, or we take measures to ensure that all recipients have an adequate level of data protection. For example, we conclude standard contractual clauses (2010 / EC and / or 2004/915 / EC).

Data creation

Page visit

As part of your visit to this website, we collect the following information: the date and time of access to a page on our website, your IP address, name and version of your web browser, the website (URL) that you visit prior to accessing this website have certain cookies and information that you provide yourself by completing the application for membership or newsletter subscription. There is no obligation to actually disclose any information that we ask you to submit on our website. However, if you do not, you will not be able to use all features of the Website.

Your contact details

If you enter data via the contact form, form or other input options on the website or contact us by e-mail, telephone or in person, your information and contact information will be stored for 12 months to process the request and in case of follow-up questions. We do not share this information with third parties without your consent.

Newsletter

You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree with the subscription to the newsletter. As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration. The subscription to the newsletter can be canceled at any time by a link in each newsletter. You can also send us your cancellation to the following e-mail address: a.roeck@iservice.at. We will then remove you immediately from the mailing list (newsletter).
We use Mailchimp as a newsletter system. The transfer of personal data for the purpose of sending out the newsletter is governed by an EU-DSGVO compliant contract.

Cookies

Our website uses so-called “cookies”. These are small text files that are stored on your device using the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.
If you do not want this, you can set up your browser to inform you about the setting of cookies and allow this only in individual cases.
Disabling cookies may limit the functionality of our website.

You can reach us under the following contact details:

iService Media & Advertising Agency
Knoellgasse 47 / Top 7
1100 Vienna
Tel. +43 1 3197301
office@iservice.at
www.iservice.at
You can reach our data protection officer under

iServce Ottner Röck OG
Mag. Andreas Röck
a.roeck@iservice.at
+43 1 3197301
+43 676 3677330

Web Analytcis

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and allow an analysis of your use of the website. We process your data based on our overriding legitimate interest to provide easy-to-use website access statistics in a cost-effective manner (Article 6 (1) (f) of the EU General Data Protection Regulation).

The information generated by the cookie about your use of this website (including your IP address and the URLs of the web pages accessed) is transmitted to Google’s servers in the USA and stored there. We do not store any of your data collected in connection with Google Analytics.

This website uses the possibility of IP anonymisation provided by Google Analytics. Your IP address will therefore be shortened / anonymized by Google as soon as Google receives your IP address. Google will use this information on our behalf to evaluate your use of the website to provide reports on website activity and internet related services. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data by Google.

You can prevent the storage of cookies by a corresponding setting of your browser software. We point out, however, that in this case you may not be able to use all the functions of this website to the full extent. You can also prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

For more information about Google’s Terms of Use and Google’s Privacy Policy, please visit http://www.google.com/analytics/terms/en.html or https://www.google.at/intl/at/policies/.

Use of Google AdWords Conversion Tracking
This website uses the Google AdWords online advertising program and Google AdWords conversion tracking. The conversion tracking cookie is set when a user clicks on a Google-served ad. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired yet, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through AdWords advertisers’ websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics.
For more information about Google’s privacy policy, visit the following Internet address: http://www.google.at/policies/privacy/

Use of retargeting
This website uses Google Inc. retargeting technology (“Google”). This makes it possible to specifically target visitors to our websites with personalized, interest-based advertising that has already taken an interest in our shop and our products. The insertion of the advertising material is based on a cookie-based analysis of the previous user behavior, but no personal data is stored. In the case of retargeting technology, a cookie is stored on your computer or mobile device to collect anonymised data about your interests, thus tailoring the advertising to the information stored. These cookies are small text files that are stored on your computer or mobile device. This will give you advertising that most likely matches your product and information interests. You can permanently opt out of setting cookie cookies by downloading and installing the browser plug-in available at https://www.google.com/settings/ads/onweb/
For more information and privacy policy regarding advertising and Google, please visit: http://www.google.com/privacy/ads/

Google Analytics and Google AdWords
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software. However, please be aware that if you do this you may not be able to use all features of this website to the fullest extent. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en.

Facebook

Use of Facebook Pixel and Remarketing function
This website uses the remarketing feature “Custom Audiences” of Facebook Inc. (“Facebook”) in campaigns (hence, not ongoing). This function serves to present to visitors of this website, as part of their visit to the social network Facebook, interest-based advertisements (“Facebook Ads”). For this purpose, the Facebook remarketing tag was implemented on this website. On this day, a direct connection to the Facebook servers is made when visiting the website. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. For more information on the collection and use of data by Facebook, as well as your rights in this regard and ways to protect your privacy, please refer to the privacy policy of Facebook at https://www.facebook.com/about/privacy/. Alternatively, you can disable the remarketing feature “Custom Audiences” at https://www.facebook.com/settings/?tab=ads#_=_. For this you must be logged in to Facebook.

Facebook, Twitter and Co.

Use of social plugins
Our website uses so-called social plugins (“plugins”) of the social network Facebook operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plugin of Facebook” or “Facebook Social Plugin”. An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins
When you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) will be transmitted from your browser directly to a Facebook server in the US and stored there.
If you are logged in to Facebook, Facebook can immediately assign the visit to our website to your Facebook profile. If you interact with the plugins, for example, click the “Like” button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and displayed to your Facebook friends.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy can be found in the Facebook privacy policy: http://www.facebook.com/policy.php
If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plugins even with add-ons for your browser, eg. B. with the Facebook Blocker.
Our website uses so-called social plugins (“plugins”) from the Twitter microblogging service operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo, for example in the form of a blue “Twitter bird”. An overview of the Twitter plugins and their appearance can be found here: https://twitter.com/about/resources/buttons
If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Twitter. The content of the plugin is transmitted by Twitter directly to your browser and integrated into the page. By integrating Twitter receives the information that your browser has accessed the appropriate page of our website, even if you do not have a profile on Twitter or just not logged in to Twitter. This information (including your IP address) is sent from your browser directly to a Twitter server in the United States and stored there.
If you are logged in to Twitter, Twitter can immediately assign your visit to our website to your Twitter account. If you interact with the plugins, for example by clicking on the “Tweet” button, the corresponding information is also transmitted directly to a server of Twitter and stored there. The information will also be posted on your Twitter account and displayed there to your contacts.
The purpose and scope of the data collection and the further processing and use of the data by Twitter as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Twitter: https://twitter.com/privacy
If you do not want Twitter to directly link the data collected via our website to your Twitter account, you must log out of Twitter before visiting our website. You can completely prevent the loading of Twitter plugins even with add-ons for your browser, eg. Eg with the script blocker NoScript.

Use of Facebook social plugins
Our website uses social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). The plugins are recognizable by one of the Facebook logos (white “f” on a blue tile or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of the Facebook social plugins can be viewed here: developers.facebook.com/plugins. If you visit a website of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and incorporated by him into the website. Therefore, we have no influence on the extent of the data collected by Facebook with the help of this plugin and therefore inform you according to our knowledge: By integrating the plugins, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example, press the Like button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find out and save your IP address. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy can be found in the Facebook privacy policy: http://www.facebook.com/policy.php. If you are a Facebook member and do not want Facebook to collect data about you via our website and link it to your member data stored on Facebook, you must log out of Facebook before visiting our website. It is also possible to block Facebook social plugins with add-ons for your browser, for example with the “Facebook Blocker”.

Using Google + 1 Button
Our website uses the “+1” button on the Google Plus social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). The button is recognizable by the sign “+1” on a white or colored background. When you visit a web page on our website that contains such a button, your browser establishes a direct connection to Google’s servers. The content of the “+1” button will be sent by Google directly to your browser and incorporated into the website by Google. We therefore have no control over the amount of data that Google uses the button, but we assume that your IP address will be recorded. For information on the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights and setting options for the protection of your privacy, please see Google’s Privacy Policy for the “+1” button: http://www.google.com/intl /de/+/policy/+1button.html. If you are a Google Plus member and you do not want Google to collect information about you from our website and link it to your member data stored on Google, you must log out of Google Plus before visiting our website.

Use the Tweet button from Twitter
Our website uses the “Tweet” button of the social network Twitter, which is operated by Twitter Inc., 750 Folsom Street, Suite 600, San Francisco, CA 94107, United States (“Twitter”). The button is recognizable by the dark blue bird and the word “Tweet” on a light blue background. When you visit a web page of our website that contains such a button, your browser establishes a direct connection to the servers of Twitter. The content of the “Tweet” button is sent by Twitter directly to your browser and incorporated by this in your Twitter message. Therefore, we have no control over the amount of data Twitter collects with the button, but we assume that your IP address will be included. For information on the purpose and scope of the data collection and the further processing and use of the data by Twitter, as well as your rights and setting options for the protection of your privacy, please refer to Twitters Privacy Policy: twitter.com/privacy If you are a Twitter member and do not want Twitter via our Internet presence Collecting data about you and linking it to your member data stored on Twitter requires you to log out of Twitter before you visit our website.